- support@blucoreits.com
- Mon - Fri: 8:00 am - 5:00 pm
FAQs
Read the Most Frequently Asked Questions
1. How much do managed IT services cost?
The price ranges from $150 to $250 per person per month depending on your IT infrastructure needs.
2. What are the benefits of managed IT service?
The benefits of managed IT Services are:
- Proactive Monitoring and Issue Fixing
- Data compliance Support
- Cyber security support
- One point of contact to vendors
- Faster Response time
- Avoiding sunk and operational cost.
3. What kind of contract or commitments do we have to make to get started?
After selecting a package or particular service needed, you will need to make a down payment in order to get started.
4. Are you obligated to pay any cancellation fees if you decide to stop your project?
Yes. Usually, a 45% non-refundable initial payment is required.
5. How do we assure privacy and confidentiality?
All data sent and received are duly encrypted and stored safely and will require your permission before acquiring them. We also comply with Data Protection Policies
6. What are the main industries we serve?
We serve the following industries:
- Government
- Healthcare
- Education
- Non-Governmental
- SMEs
- Financial Institutions
- Software and Technology Companies
7. What control do you have over project development?
We have maximum control over projects awarded to us.
8. What can you do if you’re not satisfied with work?
You can contact us on support@blucoreits.com
9. What happens if you can't fix my problem?
We will liaise with other partners who will further assist you.
10. What happens if we have an issue out-of-hours?
The support team is on call 24/7 a week.
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